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ScottTrade Reviews
ScottTrade Basic Information
For more than 25 years, Scottrade has been a leader in the stock brokerage industry. A leader in technology, a leader in customer service and a leader in value. Today at Scottrade, investors have the stock trading tools and services they need to take control of their investing needs. Scottrade is proud to provide premium service and deeply discounted commissions to investors of all trading styles and we hope to continue to exceed our customers’ expectations by providing the best price, the best service and the best technology.
Innovation
Since the Internet emerged as a platform for online trading, Scottrade has taken advantage of new technologies to advance the stock trading process for our customers. We are committed to growth and are continually working to ensure a seamless customer experience. The result is trading platforms and secure systems that give our customers the best trading experience.
Scottrade customers can now trade on a newly redesigned Web site that is easy to navigate with even more advanced stock trading features. Customers can manage their accounts, trade, find stock research and get quotes all within a site that has a new, updated look.
Customers can also trade on Scottrader, where they have access to live streaming quotes, news, top ten lists and interactive charts. Other valuable tools include personal stock lists and quick quotes to help customers track individual stocks and make timely trades when investing online.
ScottradeELITE is an advanced trading platform built exclusively for active traders. ScottradeELITE launches right from the trader’s desktop and offers complimentary Dow Jones News, Comtex News, advanced charting capabilities, technical analysis and integrated Level II Quotes. And now, ScottradeELITE offers NASDAQ TotalView, which shows traders every bid and ask for every market participant, allowing them to more quickly make better trading decisions. (Level II and TotalView fees may apply.) ScottradeELITE is free to those who qualify. To download ScottradeELITE, customers have to maintain a minimum account value of $25,000.
Value
Unprecedented Value. That is what Scottrade strives to deliver. By offering advanced technology and some of the lowest commissions in the industry, Scottrade has become a leader in value. We want that to continue because giving customers more for less is important to Scottrade. Satisfying our customers is the foundation for everything that we do and we will continue to offer financial services and products that bring the most value to our customers.
Service
Scottrade is dedicated to providing our customers with an exceptional customer service experience, both from our network of branch offices and our headquarters in St. Louis, Mo. Our licensed brokers, branch managers and service specialists are trained to assist customers with all of their investing needs and deliver complete customer satisfaction. From New York to Alaska, our branch offices bring a name and a face to the customer experience.
5 Customer Reviews of ScottTrade
Mark on January 7, 2009
COMMISSSION:
With a basic and easy to understand structure the stocks and options are a flat rate of $7 for online trades, $17 for telephone trades, and $27 for broker assisted trades, with the options having an additional $1.25 per contract. Also mutual funds can be traded and are free, unless they are not part of the NTF program, in this case there is a commission of $17 on each buy and sell order.
CUSTOMER SERVICE:
A basic customer service structure exists in the form of emails via the website, or by phone which is routed to your local branch during office hours, a simple service here, but a good site for carrying out executions unassisted.
TRADE TOOLS & SERVICES:
The site offers three different trading platforms, each with its own comprehensive list of trading tools attached, additional to this there is the ability to execute your trades with the assistance of a broker, as well as a news feature for updates, and a research & Knowledge centre with calculators and the ability to obtain quotes.
WEBSITE & ACCOUNT SECURITY
The site is host to a large security centre section with tips and advice for it´s clients, plus offering the client protection and reimbursement with the online security guarantee, enabling you to trade in confidence that you are in a secure zone and should the undesired occur there is a back up measure in place.
OnlineBrokerReview on January 7, 2009
Registration - A
Trading - C
Charts - B
Research Tools - C
Commissions and Fees (Pass/Fail) - Pass
Top notch registration process and low commissions and fees make Scottrade a winner. Trading and research tools could use some improvement.
KiddJones on May 10, 2009
I have 2 accounts. Sharebuilder and Scottrade. I use Scottrade for short term trades and like the trading platform and use Sharebuilder for buy and hold dividend reinvestment plays. Any questions feel free to contact me.
Promo code for 3 free trades on Scottrade — AKID6088
new code as of 5.9.9
Anthony Rojas on July 21, 2009
This company is like using the Gestapo. They restrict stocks without announcement, and you have to call them to make trades, ANNOYING and something that you do not do with Etrade and other brokers.
The cheap 7 dollar fee does not work on large shares or pk shares.
They don’t tell you that either when you sign up.
They hold your money and restrict your being able to trade on stocks under 4 dollars for 3 days after they have received your funds!!!!! Etrade is instantaneous.
Ridiculous.
The fees are more than what they advertised, and they restrict far more stocks than you realize.
If you trade in stocks under 4 dollars, Scottrade is not for you!!!!!!!
jerz on February 27, 2010
What are people (and award-givers cited on their ads) who like Scottrade comparing it to? I’m a heavy trader who uses more than one brokerage site at the same time on screen. I can tell you COMPARATIVELY Scottrade’s best software is AWFUL — they’ve cost me many, many times any commission savings. I was with them for years before realizing this. ALSO when I was able to get a trade in, it always was at or near my limit price. Comparatively, I’ve been amazed at the prices I get at two other brokers I use. I favor one because like only a few, you can trade the entire pre & post markets. AT Scottrade I’ve had to just sit and watch a stock price drop like a rock after a company reports — for 15 LONG minutes, until ST opens trading for the pre/postmarket. Right now my favorite is TD Ameritrade, though the price is the highest of the “deep discount” brokers, I think. (Interactive Brokers looks interesting, especially because of the price, but I haven’t used them.)
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